Purpose and suitability

This privacy statement explains what personal data is collected from users and how it is used. We encourage you to read these terms carefully before providing your personal data on this website.

In the case of minors under 14 years of age, the consent of their parents or guardians is required for the processing of their personal data.

It should be noted that this Privacy Policy could vary depending on legislative requirements or self-regulation, so interested parties are advised to visit it periodically. It will be applicable in the event that the interested parties decide to fill out a form where personal data is collected.

This website, www.artesaniamultiple.es, has been adapted to the requirements of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Identification of the person in charge

Trade name: Artesanía Múltiple
Identity of the person in charge: Pilar Fuentes (hereinafter, Artesanía Múltiple)
Registed office: C/ Faustina Peñalver, 11, 28043 Madrid (España)
CIF / NIF: 76351101W
E-mail: info@artesaniamultiple.es
Activity: Marketing of craft products.

Regarding the privacy of users

Regarding the privacy of users, Artesanía Múltiple makes it clear that:

- Personal information will never be requested unless it is really necessary for the provision of the services that are required.

- Personal information of users will never be shared with anyone, except to comply with the law or in case we have your express authorization

- Your personal data will never be used for a purpose other than that expressed in this privacy policy.

For the processing of data of the users of this website, all the technical and organizational security measures established in the current legislation have been implemented.

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that is sent through the web forms will receive the data treatment of "Contacts and Clients".

Applied principles

In the processing of personal data, the following principles will be applied that comply with the requirements of the new European data protection regulation (RGPD):

- Principle of legality, loyalty and transparency: The user's consent will always be required for the processing of their personal data and the specific purpose or purposes for which they are required will be transparently reported.

- Principle of data minimization: Only the strictly necessary personal data will be required in relation to the purposes for which they are requested. The minimum possible.

- Principle of limitation of the period of conservation: Personal data will be kept for the time necessary to respond to your request, petition, query or claim and consider it definitively closed. Subsequently, they will be kept as a communications history, unless the user requests their deletion.

- Principle of integrity and confidentiality: Personal data will be treated in such a way as to ensure adequate security and confidentiality. Artesanía Múltiple on this website has taken all necessary precautions to prevent unauthorized access or improper use of user data by third parties.

Collection of personal data

The personal data collected at www.artesaniamultiple.es comes from:

- Contact form.

- Customer account creation form.

- Order form without customer account.

- Personal data modification form.

- Newsletter subscription form.

- Product availability alert creation form.

- Review publication form.

Purposes of data processing

When a user connects to this website and fills out and submits a form, they are providing personal information for which Artesanía Múltiple is responsible. This information may include personal data such as your IP address, name, email address and other data provided in a message or attachments. By providing this information, the user gives his consent for his information to be collected, used, managed and stored by Artesanía Múltiple, only as described in this Privacy Policy. In www.artesaniamultiple.es there are different personal data capture systems. These personal data provided by interested persons are processed for the following purpose by each capture system (forms):

- Contact form: The purpose for which personal data is collected is to be able to manage your request and to be able to contact you through the data provided.

- Forms for creating a customer account, order without a customer account and modification of personal data: The purpose for which personal data is collected is for the management of your data to comply with the services offered on this page, as well as the sending new content, discounts, promotions and any other information of interest. If you do not want to receive this advertising, you must leave the box corresponding to the newsletter unchecked.

- Newsletter subscription form: The purpose for which personal data is collected is to send new content, discounts, promotions and any other information of interest.

- Product availability alert creation form: The purpose for which personal data is collected is to send an informative email when the specified item is again available for sale.

- Review publication form: The purpose for which personal data is collected is the publication of comments on the articles to provide additional information to other potential buyers.

Personal data will be kept for the time necessary to respond to your request, petition, query or claim and consider it definitively closed. Subsequently, they will be kept as a communications history, unless the user requests their deletion.

There are other purposes for which your personal data is processed:

- To guarantee compliance with the conditions of use and the applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.

- To support and improve the services offered by this website.

- Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the device used by the user when browsing this website, which are detailed in the cookies policy.

- To manage social networks. Artesanía Múltiple can have a presence in social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of Artesanía Múltiple, will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Artesanía Múltiple. Artesanía Múltiple will process your data for the purpose of correctly managing your presence on the social network, informing about activities, products or services of www.artesaniamultiple.es. In no case will the profiles of followers on social networks be used to send advertising individually.

Artesanía Múltiple does not sell, rent or transfer to third parties personal data that can identify the user without the user's prior consent.

Legitimation for the treatment

The legal basis for the treatment of your data is your consent. To contact, establish a stock alert on an item, subscribe to our newsletter or request a service on this website, explicit consent is required with this privacy policy.

Data category

The categories of data that are collected and processed on this website are identifying data. In www.artesaniamultiple.es no specially protected data categories are treated.

Data retention

Personal data will be kept for the time necessary to respond to your request, petition, query or claim and consider it definitively closed. Subsequently, they will be kept as a communications history, unless the user requests their deletion.

Data recipients

To provide services necessary for the development of the activity, Artesanía Múltiple, shares data with the following providers under their corresponding privacy conditions:

Hosting and Email: The data provided will be located on the servers of Grupo Loading Systems S.L. (hosting and email provider), with a data center located in Spain and with which Artesanía Múltiple has signed a Treatment Manager contract. You can access and learn about their privacy policy here.

When browsing www.artesaniamultiple.es non-identifiable data can be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Username. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

Google analytics

This information is used to analyze trends, administer the site, track users' movements around the website, and to gather demographic information about the user base as a whole.

Google analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google analytics is covered by the EU-US Privacy Shield agreement, approved by the European Committee for Data Protection. You can view Google Inc.'s privacy policy here .

Banking entities: Depending on the payment method chosen when processing your order, it is possible that your personal data will be transmitted to the company in charge of collection for the correct provision of the requested service. In this case, only the minimum essential data for the provision of the service will be transmitted.

- Transport agencies: Depending on the delivery method chosen when processing your order, we will transmit your personal data to the transport agency in charge of delivering your order for the correct provision of the requested service. In this case, only the minimum essential data for the provision of the service will be transmitted.

User rights

Users have the following Rights:

- Right to be informed.

- Right to request access to personal data relating to the interested party.

- Right to request its rectification or deletion.

- Right to request the limitation of your treatment.

- Right to object to Treatment.

- Right to request data portability.

- Right to withdraw consent.

Data subjects must be informed if their Personal Data is being processed; what data is collected, where it is obtained and why and who processes it.

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Artesanía Múltiple will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a user, you have the right to receive a copy of your personal data in a structured format, commonly used and mechanical reading, and to transmit them to another data controller when:

- The treatment is based on consent.

- The data has been provided by the person concerned.

- The treatment is carried out by automated means.

By exercising the right to data portability, the user will have the right to have personal data transmitted directly from controller to controller when technically possible.

The interested parties will also have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Interested parties will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Data Protection Agency, and the right to other legal remedies, such as claiming damages.

Access to the exercise of rights

The user may exercise their rights from the Access to the Exercise of Rights Form, enabled for this purpose and which has an automated verification system, or if you prefer, by sending a written communication to the registered office of Artesanía Múltiple or to the address of email indicated in the heading of this privacy policy, together with valid proof in law, such as a photocopy of the D.N.I. or equivalent, indicating in the subject “DATA PROTECTION”.

You can find application forms and more information about your rights on the official website of the Spanish Data Protection Agency.

Secrecy and data security

Artesanía Múltiple is committed to the use and treatment of the Personal Data of users, respecting their confidentiality and using them in accordance with its purpose, as well as to comply with its obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website has an SSL certificate. It is a security protocol that ensures that your data travels completely and securely, that is, the transmission of data between a web server and user, and feedback, is fully encrypted. Artesanía Múltiple cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With regard to the confidentiality of the processing, Artesanía Múltiple will ensure that any person authorized by Artesanía Múltiple to process the client's data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a duty contractual or statutory).

When a security incident occurs, upon realizing Artesanía Múltiple, we must notify without undue delay the users whose Personal Data is processed and must provide timely information related to the Security Incident as it is known or when the user reasonably requests it. .

Accuracy and veracity of the data

The user is solely responsible for the veracity and correctness of the data sent to www.artesaniamultiple.es, exonerating Artesanía Múltiple from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact forms.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to their treatment by Artesanía Múltiple in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time in the terms established in this Policy for the exercise of ARCO rights and other rights included in the General Data Protection Regulation. European (GDPR) 2016/679. This revocation will in no case be retroactive.

Commercial communications

In accordance with the LSSICE, www.artesaniamultiple.es does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user.

Changes in the privacy policy

Artesanía Múltiple reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Artesanía Múltiple will announce the changes introduced on this page reasonably in advance of their implementation.

The last modification of this privacy policy was made on 18/04/2022.